Score from 313 reviews
- Jirón Independencia 550 - Plaza de Armas, 25001 Pucallpa,
Peru - 
View on map
Highlights
Comfortable family rooms
Complimentary wi-fi property-wide
Entirely smoke-free property
24/7 front desk support
Air-conditioned public areas and rooms
Daily room cleaning service
Comfortable family roomsComplimentary wi-fi property-wideEntirely smoke-free property24/7 front desk supportAir-conditioned public areas and roomsDaily room cleaning serviceBased on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from the 18% additional fee (IVA) at Del Castillo Plaza Hotel Pucallpa, a copy of your immigration card and passport must be presented.
Please note that both documents are required for fee exemption at Del Castillo Plaza Hotel Pucallpa. Guests unable to present both documents will be required to pay the fee at Del Castillo Plaza Hotel Pucallpa.
Foreign business travelers requiring a printed invoice will be charged an additional 18% at Del Castillo Plaza Hotel Pucallpa, regardless of the length of their stay. This fee is not automatically included in the total reservation cost at Del Castillo Plaza Hotel Pucallpa.Please inform in advance of your expected arrival time. At Del Castillo Plaza Hotel Pucallpa, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
Standard Single Room Description, photos, price, amenities
.svg){kind=icon}
- waste bin,
- wardrobe/closet,
- travel adapter,
- tile/marble flooring,
- work desk,
- non-feather pillow (synthetic),
- fan,
- interconnecting rooms available,
- carpeted floor,
- soundproofed rooms,
- air conditioning,
- heating,
- bedside socket,
- hypoallergenic room,
- hypoallergenic pillow,
- clothes rack
- private bathroom,
- hairdryer,
- toilet,
- shower,
- additional toilet,
- bathtub or shower,
- complimentary toiletries,
- shampoo,
- toilet paper
- television (tv),
- flat-screen tv,
- cable tv channels,
- telephone
- wake-up call/alarm clock,
- towels,
- executive lounge access (depending on room type),
- wake-up service,
- key access,
- bed linen
- city view,
- view
- toilet with grab rails,
- entire unit wheelchair accessible,
- upper floors accessible by lift (to room),
- lift access (to room)
- air purifier
- individually controlled air conditioning for room
- hand sanitiser (in room)
This room features a private bathroom, flat-screen TV and air conditioning.
Room size:
Standard Single Room - 20 m2
Bedroom 1 – Single bed
Max persons: 1 
Executive Double Room with Main Plaza View Description, photos, price, amenities
- work desk,
- sofa,
- wardrobe/closet,
- hypoallergenic pillow,
- travel adapter,
- fan,
- tile/marble flooring,
- bedside socket,
- clothes rack,
- waste bin,
- extra-long beds (over 2 metres),
- non-feather pillow (synthetic),
- air conditioning,
- hypoallergenic room,
- soundproofed rooms,
- carpeted floor,
- seating area,
- heating,
- interconnecting rooms available
- toilet paper,
- shower,
- shampoo,
- private bathroom,
- bathtub,
- additional toilet,
- toilet,
- hairdryer,
- complimentary toiletries,
- bathtub or shower
- television (tv),
- cable tv channels,
- telephone,
- flat-screen tv
- minibar
- executive lounge access (depending on room type),
- wake-up call/alarm clock,
- key access,
- wake-up service,
- bed linen,
- towels
- view,
- city view
- lift access (to room),
- upper floors accessible by lift (to room),
- entire unit wheelchair accessible,
- toilet with grab rails
- air purifier
- individually controlled air conditioning for room
- hand sanitiser (in room)
This room features a private bathroom, flat-screen TV and air conditioning.
Room size:
Executive Double Room with Main Plaza View - 35 m2
Bedroom 1 – Large bed (King size)
Max persons: 2
Superior Family Room with Concierge Service Description, photos, price, amenities
- waste bin,
- non-feather pillow (synthetic),
- bedside socket,
- air conditioning,
- hypoallergenic pillow,
- clothes rack,
- tile/marble flooring,
- work desk,
- hypoallergenic room,
- soundproofed rooms,
- sofa,
- interconnecting rooms available,
- carpeted floor,
- fan,
- travel adapter,
- wardrobe/closet,
- heating,
- seating area
- shampoo,
- hairdryer,
- additional toilet,
- complimentary toiletries,
- toilet,
- bathtub or shower,
- shower,
- toilet paper,
- private bathroom
- television (tv),
- telephone,
- cable tv channels,
- flat-screen tv
- minibar
- wake-up service,
- executive lounge access (depending on room type),
- wake-up call/alarm clock,
- towels,
- key access,
- bed linen
- upper floors accessible by lift (to room),
- entire unit wheelchair accessible,
- lift access (to room),
- toilet with grab rails
- air purifier
- individually controlled air conditioning for room
- hand sanitiser (in room)
This room features a private bathroom, flat-screen TV and air conditioning.
Room size:
Superior Family Room with Concierge Service - 45 m2
Bedroom 1 – Double bed
Max persons: 5
Junior Suite with Balcony and Main Plaza View Description, photos, price, amenities
- clothes rack,
- extra-long beds (over 2 metres),
- hypoallergenic room,
- work desk,
- interconnecting rooms available,
- sofa,
- hypoallergenic pillow,
- tile/marble flooring,
- non-feather pillow (synthetic),
- soundproofed rooms,
- wardrobe/closet,
- carpeted floor,
- heating,
- bedside socket,
- air conditioning,
- travel adapter,
- seating area,
- fan,
- waste bin
- additional toilet,
- private bathroom,
- bathtub or shower,
- shampoo,
- shower,
- toilet,
- hairdryer,
- complimentary toiletries,
- bathtub,
- toilet paper
- flat-screen tv,
- cable tv channels,
- telephone,
- television (tv)
- minibar
- wake-up service,
- wake-up call/alarm clock,
- bed linen,
- key access,
- executive lounge access (depending on room type),
- towels
- balcony,
- view,
- city view
- entire unit wheelchair accessible,
- upper floors accessible by lift (to room),
- toilet with grab rails,
- lift access (to room)
- air purifier
- individually controlled air conditioning for room
- hand sanitiser (in room)
This room features a private bathroom, flat-screen TV and air conditioning.
Room size:
Junior Suite with Balcony and Main Plaza View - 40 m2
Bedroom 1 – Large bed (King size)
Max persons: 2
Executive Twin Room with City View Description, photos, price, amenities
- air conditioning,
- wardrobe/closet,
- hypoallergenic pillow,
- waste bin,
- bedside socket,
- travel adapter,
- non-feather pillow (synthetic),
- clothes rack,
- soundproofed rooms,
- fan,
- hypoallergenic room,
- tile/marble flooring,
- interconnecting rooms available,
- heating,
- carpeted floor,
- work desk
- shower,
- toilet,
- hairdryer,
- complimentary toiletries,
- additional toilet,
- shampoo,
- toilet paper,
- private bathroom,
- bathtub or shower
- flat-screen tv,
- telephone,
- television (tv),
- cable tv channels
- minibar
- wake-up call/alarm clock,
- towels,
- executive lounge access (depending on room type),
- key access,
- bed linen,
- wake-up service
- view,
- city view
- entire unit wheelchair accessible,
- lift access (to room),
- upper floors accessible by lift (to room),
- toilet with grab rails
- air purifier
- individually controlled air conditioning for room
- hand sanitiser (in room)
This room features a private bathroom, flat-screen TV and air conditioning.
Room size:
Executive Twin Room with City View - 40 m2
Bedroom 1 – Double bed
Max persons: 3
Choose your ideal room at Del Castillo Plaza Hotel Pucallpa
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Standard Single Room
- Executive Double Room with Main Plaza View
- Superior Family Room with Concierge Service
- Junior Suite with Balcony and Main Plaza View
- Executive Twin Room with City View
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
Before booking, check other guests' reviews
Reviews will help you better prepare for a pleasant stay!
Facilities and services
General property information
parking available, complimentary parking, wi-fi throughout the property
On-site activities & leisure
fishing opportunities, organized pub crawls, hotel movie nights, guided walking tours, special themed dinners
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, breakfast served in room, café/snack bar, special dietary menus (on request), beverage vending machine, grocery delivery service, children's meals, selection of wine/champagne, fresh fruit selection, on-site coffee shop
Pools, spa & wellness
massage therapies, therapeutic back massage, relaxing neck massage, rejuvenating foot massage, romantic couples massage, invigorating head massage, soothing hand massage, comprehensive full body massage
Transport & getting around
convenient airport shuttle, shuttle service (surcharge applies), complimentary airport transfer, secure parking garage, disabled-access parking, airport meet and greet / pick up, general shuttle transport
Reception & guest support
24/7 front desk, valet parking service, excursion booking desk, baggage hold, guest concierge services, individual check-in/check-out, invoices available
Shared spaces for guests
access to hotel garden, guest lounge / tv room, patio/outdoor seating
Cleanliness & housekeeping
guest laundry service, efficient ironing service, in-room trouser press, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, business services center, fax and photocopying services
Other property amenities
smoke-free rooms, accessible guest facilities, spacious family rooms, elevator access, noise-reducing/soundproofed rooms, in-room heating, hypoallergenic room options, entirely non-smoking property, individually controlled air conditioning, standard key entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, convenient mobile app for room service orders, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! Free parking is provided, along with a parking garage and accessible parking facilities.
Check-in, check-out, and payment policies
Check-inFrom 13:00 hours
Check-outUntil 12:00 hours
Children and extra bedsChildren from 0 to 12 years old pay 20.00 USD per night using extra bed. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
Photo gallery
Guest reviews
Check guest reviews about Del Castillo Plaza Hotel Pucallpa
All reviews in one place!
Share your opinion
Frequently Asked Questions (FAQ)
- Standard Single Room
- Executive Double Room with Main Plaza View
- Superior Family Room with Concierge Service
- Junior Suite with Balcony and Main Plaza View
- Executive Twin Room with City View
